Frequently asked questions
What is the return policy?
Halo Extensions – Final Sale
For sanitary and hygiene reasons, all Halo Extensions are FINAL SALE. Once the product leaves our facility, it cannot be returned or exchanged.
Need help choosing a shade?
You can take our shade quiz or contact a stylist for personalized guidance:
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.